Shipping policy

Thank you for shopping with us! We do our best to process and ship your order as quickly as possible.

Processing Time

All orders are processed within 1–3 business days (Monday–Friday). You will receive a confirmation email with tracking information once your order has shipped.

Shipping Rates & Delivery

• U.S. Orders: Shipping is free on all orders. Delivery typically takes 3–7 business days.

• International Orders: Shipping rates are calculated at checkout based on your location. Delivery times vary depending on the destination and customs processing.

Shipping Carriers

We ship using trusted carriers such as USPS, UPS, and FedEx. You’ll receive tracking information once your package is on its way.

Lost or Damaged Packages

If your order is lost or arrives damaged, please contact us at contact@thought-spot.com within 7 days of delivery. We’ll work with you to resolve the issue.